BSB30215 Certificate III in Customer Engagement

Are you working in a role where you regularly engage with customers? Would you like to gain a more thorough understanding of the skills required? This may be the qualification for you.

Certificate III in Customer Engagement reflects the roles of individuals working in a range of complex customer service roles.

This full Certificate III course includes 12 units of competency, course content and electives are discussed prior to course commencement.

Subsidised training is available for eligible participants under the Queensland Government’s Certificate III Guarantee Program. If eligible, the following fees apply;

Concession

$168 or $13.50 per unit of competency

Non Concession 

$228 or $19 per unit of competency

For a brochure, click here